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If you’re experiencing a technical issue on the Recruit Bright Mobile App, there are a few things you can do yourself that may resolve the issue.

For all devices: 

  • Make sure the app is up to date.
  • Make sure your device’s operating system is up to date.

For Android devices: 

Clear the app data for the Recruit Bright app.

  • Open the Settings application on your device.
  • Go to your Apps menu.
  • Choose Installed applications.
  • Find the application you want to clear the app data from.
  • Select it, Move to the Storage Tab.
  • Hit Clear Storage / Clear App Data. 

For iOS Devices: 

  • Uninstall the app.
  • Restart your device.
  • Reinstall the app.

This effectively updates the app and clears the app data.

Still having a technical issue? 

If you continue to experience a technical issue after performing the steps listed above for your device type, we recommend trying to access Recruit Bright via Google Chrome or Safari on your mobile device.

26 July 2023 21 supportGeneral Queries, Getting Started, Recruit Bright
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