Last Updated: December 1, 2024

Forem Innovations Private Limited is fully compliant with the Digital Personal Data Protection Act, 2023 and applicable IT regulations of India.

1. Introduction

Forem Software ("we," "our," or "us"), a subsidiary of Forem Innovations Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.

2. Information We Collect

We may collect information about you in various ways:

  • Personal Data: Name, email address, phone number, and other contact information you provide
  • Usage Data: Information about how you use our services, including device information, IP address, and browsing activity
  • Transaction Data: Payment information and purchase history (for applicable services)
  • Communication Data: Your correspondence with us, including support tickets and feedback

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations and enforce our terms

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Data Portability: Request a copy of your data in a portable format
  • Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Regulatory Compliance

Forem Innovations Private Limited, the parent company of Forem Software, is committed to full compliance with:

  • Information Technology Act, 2000 - India's primary law governing electronic commerce and cybersecurity
  • IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
  • Digital Personal Data Protection Act, 2023
  • Consumer Protection Act, 2019

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@foremsoft.com
  • Grievance Officer: grievance@foremsoft.com
  • Support: Contact Form